Williams and Williams Reviews
Williams and Williams Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Williams and Williams has a 2.6 star rating based on 5 customer reviews. Consumers are mostly neutral with mixed outcomes.
Key Takeaways for Future Customers
- Read terms carefully and check past Williams and Williams reviews before bidding.
- Expect medium price level and consider using an experienced agent for purchases.
- Be prepared for possible delays and ask about title clearance and closing timelines.
Negative Feedback / Risk Areas
- Recurring Williams and Williams customer complaints cite rejected high bids, alleged false "no reserve" listings, and behind‑the‑scenes seller negotiations.
- Customers report poor customer service, withholding of refunds, confusing buyer fees and a nontransparent buyer's premium.
- Online bidding and connectivity issues have led to lost opportunities and disputed outcomes.
Positive Feedback
Some sellers and buyers report successful, fast closings, communicative staff and winning auction results; reviewers note friendly personnel and effective marketing in certain cases.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Williams and Williams has a 2.6 star rating based on 5 customer reviews. Consumers are mostly neutral with mixed outcomes.
Key Takeaways for Future Customers
- Read terms carefully and check past Williams and Williams reviews before bidding.
- Expect medium price level and consider using an experienced agent for purchases.
- Be prepared for possible delays and ask about title clearance and closing timelines.
Negative Feedback / Risk Areas
- Recurring Williams and Williams customer complaints cite rejected high bids, alleged false "no reserve" listings, and behind‑the‑scenes seller negotiations.
- Customers report poor customer service, withholding of refunds, confusing buyer fees and a nontransparent buyer's premium.
- Online bidding and connectivity issues have led to lost opportunities and disputed outcomes.
Positive Feedback
Some sellers and buyers report successful, fast closings, communicative staff and winning auction results; reviewers note friendly personnel and effective marketing in certain cases.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |The eviction of a dying black man
- - Evicted after 20 years during Covid, with father on hospice.
- - Issues: $50k plumbing; roof and deck problems; misstates 4 bed/2 bath vs 5 bed/3 bath.
And 2023 after 20 years in my home, Williams and Williams evicted me while my father was on hospice during the chaos of covid. They knew he was at the end of his life and still show zero compassion.
Being forced out like that was cold and heartbreaking. The house they took had major problems they never fixed about $50,000 in plumbing issues, roof and deck damage, overhanging trees that was estimated at $15,000 to remove they only did surface level cosmetics when they got the house.
Now that the house is up for sale they are misrepresenting the property online listing it as a four bedroom two bath when it is actually a five bedroom three bath including the room in the basement and the bathroom they left out entirely.
In my view, the way they treated my family especially my dying father showed a complete lack of empathy, ethics. How do you get away with treating people so inhumane?
- There are no pros
- Greed
Preferred solution: My home back
To warn others before they sign their horrid contract!
- - The reviewer alleges the estate company owner stole money and lied.
- - They say workers are paid under the table in cash and with stolen merchandise.
Do not use these people under any circumstances. They ripped me off so badly that I feel they broke in and stole my life.
Id never used an estate company! No way to know going into it but this owner will steal, lie, keep your money and so much worse. He told me he pays his workers $10.00 an hour under the table cash. He pays them in merchandise he steals from home owners.
I lost so much fooling with this shyster and his rip-off crew. When it came time to pay, he kept well over half my money. I caught him in so many lies.
Please dont use them ever. He and his crew are awful people!
User's recommendation: Stay very far away from this horrid company or live to regret it!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerJust Sold a House With A Squatter With No Problems
- - Williams and Williams set up an auction with clear terms, good advertising, and directed a pre-bidder to me.
- - Sale closed within 30 days with no issues.
I was in a difficult position selling a house with a non-cooperative squatter, but Williams and Williams set up an auction with clear terms, did good advertising and directed a pre-bidder to me. I accepted and we closed on the sale within 30 days with no issues. W&W was communicative, helpful and someone I would do business with again
User's recommendation: I recommend using them to auction your home
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI purchased my house after a winning bid! Countryside came in and closed for us! Excellent service! Great people! Move-in ready home!
Winning auction bid! Customer satisfied!
2 thumbs up! Never settle! Never look back! Williams and Williams homes have good bones!
Great foundations! Successful living!
User's recommendation: Make the winning bid!
Poor Service
- - Online bidding was active but W&W or Auction Network lost connections.
- - The on-site staff finalized the bid without pausing.
Online bidding on property was actively bidding and either W&W or Auction Netowrk lost connections (they admitted this on call made to them as well as their online video), the auctioneer/staff on site at live auction were made aware of this, instead of pausing auction, which was in best interest of seller, bidders, and the auction company until everyone was back on line, they finalize bid on property and property went for less than it would have, this penalized online bidders and sellers. The site was only down a short time, and they were nearing the end of all properties being auction so pausing the auction was reasonable as well as the fair and proper thing to be done.
- I think it is obvious
Preferred solution: My hope in this review is for W&W to do what they advertise which is protection online bidders the same as bidders at live auction.
User's recommendation: If you really want a property be their live online bidders are not protected in my opinion
Paid for reserve at their suggested price
- - Offers did not match the agreement.
- - A 2% reserve was charged; sale priced about $150K below the agreement.
- - I paid $10,500 and ended with nothing.
Horrible in auctioning. I got offers that were not according to our agreement.
Paid a high reserve of 2% and they tried to sell it for $150,000 less. So they basically took my $10,500 and I ended up with nothing.
Do not use them. Buyer beware!
- Nice people
- Horrible at business
User's recommendation: Run
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBeing the high bidder can mean absolutely nothing
- - Bid $675,000 on a reserve auction in Oklahoma City.
- - Seller had seven business days to accept.
- - Seller signed with the other party after backdoor talks.
We participated in an auction of a high-profile property in Oklahoma City, Oklahoma. At $675,000, we were the high bidder for the property.
It was a reserve auction, and the seller had seven business days to accept our offer.
In the days following the auction, Williams representatives gave our real estate agent every reason to believe that our contract would be accepted. The only hold up, we were told, was for them to negotiate a discounted payoff and lien release from the Small Business Administration. We were told the release had been approved in principle, but that a new administrator at the Small Business Administration was somewhat of a stickler for protocol and that we were just waiting for his or her signature. They lied.
Instead, by some behind the scenes process that has not been shared with us, the seller signed a contract with the very party that we outbid at the auction.
Although we were prepared to pay, literally, more than twice the amount of what we bid at the auction, we were never given that opportunity.
Instead of being required to beat what we were willing to bid, this other buyer was permitted to engage in backdoor negotiations, from which we were excluded. So, rather than outbidding us at the auction, Williams allowed him to do so behind our backs.
When asked how and why this happened, their only response was that they ran it by legal, meaning some lawyer advised them that they could get away with it.
- Lying about being the winning bidder
Preferred solution: Let the company propose a solution
User's recommendation: There are honest auction services--this isn't one of them.
Sometimes it doesn’t work
- - Tried auctioning a high-end Victorian home after conventional sales failed.
- - No bids were received; $6,000 was paid for marketing.
I tried to auction my Victorian home this fall. It had been on the market for a little over a year.
It’s a “high-end” home in a down-scale town. Since conventional real estate had not sold my house, I was open to trying an auction. Williams and Williams seemed to stand out and dealt in more than distressed, foreclosure, and bank-owned properties. So I interviewed a couple of people at the firm, including head of sales, Fontana Fitzwilson, I saw some great videos on high-end properties that the firm sold well.
So, I let Williams and Williams set my reserve and plunked down $6,000 for my auction’s marketing expenses, relying on their representations that 80% of the time “we are close to the reserve, with 20% of the time getting more and 20% getting less.” I could live with that.
In the end, in spite of dealing with some nice people, I never got a single bid on my house. Sometimes, it just doens’t work.
- People
- Failure to sell my house
Highly Recommend
- - No hassles with negotiations or staging; quick closing.
- - Last-day bids produced more than expected, and staff were down-to-earth and professional.
I sold my Richland Hills, TX house with Williams Auction. I didn't want to hassle with negotiations, inspections and having to stage my house.
I just wanted to take advantage of the hot market and close quickly. The auction was a great solution and great deal for me. I was nervous when it first listed, but just like ebay, the bids on my house really started rolling in on the last day up to the last minute. It was exciting and fun!
I ended up with more than what I sought. There was no hassle or negotiating. The sale and closing was quick.
It was an easy process and the staff at Williams Auction were down to earth, fun to work with and professional. I highly recommend Williams Auction.
Business model is to collect initial fee. Auction is joke.
- - They push for thousands to market.
- - They run open houses without you.
- - They set a nominal opening bid to avoid meeting the reserve and disappear.
They push for 1000's to do marketing. Run open houses without you being there.
Then set a nominal opening bid so low that there is no chance to meet reserve. Then when auction fails they get defensive about nominal bid and just dissappear.
Do not say you was not warned!!!
- - HUD second-chance auction with no buyer's premium; Williams asked for credit card details.
I am not new to online auctions for foreclosed houses. This experience started throwing up red flags from the beginning.
The house I bid on was a HUD second chance auction with no buyers premium. The first thing Williams did was ask for a credit card number and the security code. Why did they need my credit card if there was no charge? Next I was the high bidder on the auction and I bid above the minimum.
The email I received said Williams needed a bank statement with proof of funds. The statement needed to have the account number along with current balance and they wanted a copy of my drivers license. That information would have given them all the information needed to steal my ID. Reputable companies ask for a bank letter for proof of funds.
My letter from Aron, said no my bid did not make the reserve. This was not a reserve auction or at least it did not say it was a reserve auction. Then I was ask to raise my bid by at least 10k. I agreed to raising my bid.
Then I was told that was not enough, I needed to raise it more. That was enough for me. I no long have an interest in dealing with Williams auction.
After reading the other reviews I am also going to freeze my credit card and ask for a new one. You have been warned, do not use this auction company!
- Bait and switch pricing
Preferred solution: Let the company propose a solution
Resolved: Response to complaints about seller reserves and bidder requirements
- - We work to reduce reserves and private deals, but some sellers still use them.
- - We aim to balance seller requirements with respect for bidders.
I can assure you we work very hard to try and get sellers to avoid using "reserves" or private negotiations. Unfortunately, many still choose to manage their sales this way and we're limited in what we can do about it - other than to resign from the business.
We're working at changing this real estate industry practice - which I think requires we at least stay in the game. The bidder requirements (credit card, ID, proof of funds) are also either seller required (same issues as above); or to try and keep the playing field level as between bonafide bidders. Again, we're working hard to try and balance seller requirements with increasing the respect for bidders, much less their time and money. The real estate sales industry is plagued with waste (the time, money, effort it takes to buy and sell) and mistrust (lack of standards, transparency, definite public sales).
I think we have a lot of work to do to make it, as well as our own auctions, better. Dean Williams, Chairman
- Winning auctions
RIPPING ME OFF WASTING MY TIME AND MONEY !!!!!!!!!!!!!!!!
- - High bidder on a Williams property in the Poconos; $2,500 deposit.
- - They pressed for more than the bid; the deposit returned after two months.
I WAS THE HIGH BIDDER ON A WILLIAMS AND WILLIAMS PROPERTY IN THE POCONOS IN PENN., THEY TOOK MY 2500 DOLLAR DEPOSIT AND EVERY FEW DAYS WOULD CALL AND ASK ME IF I WANTED TO PAY MORE THEN MY BID PRICE !! I KEEP TELLING THEM NO AND TO SEND BACK MY DEPOSIT IMMEADIATLY .
IT TOOK THESE SCAMMERS ABOUT 2 MONTHS TO SEND BACK MY DEPOST ON A PROPERTY THAT I NEVER HAD A CHANCE OF BUYING !! WHAT A BUNCH OF TIME WASTING JOKERS THESE CLOWNS ARE !!!
AND THEIR CONSTANLY CHANGING WEBSITE THAT GETS MORE AND NORE UNUSABLE WITH EVER PASSING DAY ! WILLIAMS MOTO IS ARE WEBSITE IS FIXED BUT DONT YOU WORRY WE WILL BRAKE IT FOR YOU AND KEEP BRAKING IT JUST TO MAKE AS DIFFICULT AS POSSIBLE FOR YOU TO USE !
- False advertisement of no reserve
- Time wasters
- Winning bids refused
Auctions and Marketplaces Expert Talks
Budd Lake NJ Bank building auction - September 23, 2016
- - Bid started at 50,000 online and on-site.
- - Video showed bid up to 75,000 and next bid 100,000.
- - Final closing bid was 65,000 on-site.
The beginning bid was $50,000, the process was both online & at site. I observed what happened on the live video online.
The video stated that the bid price went up to $75,000 and the next bid should be $100,000. A few minutes of auction voicing and the screen shows showed current at $70,000 and next bid expected at $75,000. A few more minutes later the screen said current bid at $65,000 and next bid to be $70,000. The final closing bid was at $65,000 at site.
WTF?! One big scam, this tells me I must never bid online for any of these auctions, no one knows if there is any truth in their auctions.
Williams and Williams - Review in Auctions and Internet Stores category from Ukiah, California
- - Bought a 100+ year Victorian REO sight unseen for $6,900 in GA; taxes rose 1200% and 1000%.
- - Advertised as Atlanta; actual Rockmart, GA.
I bought a bank REO about 5 years ago, sifgt unseen. The purchase was $6900 for a 100+ yo victorian in Georgia.
It was advertised as in "Atlanta". It was in Rockmart, the anus of the Earth, no money, no jobs, lotsa *** and thievery. County taxing agencies raised my taxes over 1200 percent the second year and another 1000+ years 2-3. Unfricken believable !!
They told me "thats just the way it is ".
Southern hospitality is a myth, Georgia peaches have all turned into p[runes. We are trying to sell our POS, and will kiss the buyer and takem to dionner.
Preferred solution: Full refund
W&W Allows Seller to Back out of Absolute-No Reserve Auction
I won the high bid on a commercial property in Southern IL the last couple of day of April 2015. After receiving a congratulatory eMail with a link for a Contract Questionnaire I filled it out (after requesting a few corrections be made).
Then I get an email from a W&W rep saying they had to investigate the auction to make sure all technology was function properly as another "bidder" (who was probably the seller) called in to complain that something was wrong with the auction process and therefore the winning bid shouldn't stand. After a while W&W did confirm the auction process was sound and that the auction, which was specifically advertised as an absolute or no reserve auction, would stand. Then the seller just went silent and got a lawyer. So have I.
Anyone want to be involved in a class action lawsuit against W&W? If so, e-mail me @ roguebard1@***.com.
- Winning auctions
- False advertisement of no reserve
- Winning bids refused
Preferred solution: Let the company propose a solution
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I don’t know what your father’s health issues have to do with your housing situation. Covid in the U.S.
began in January 2019. There was an eviction/foreclosure moratorium on rent/mortgages until July 2021.
Two and a half years. By 2023 Covid played no part in anything.